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E-Safety

Online Safety 

Top tips to keep children safe on the internet: 

  • Talk about online safety early. As soon as your child begins using the internet, start conversations about staying safe online and being a responsible and respectful digital citizen. It is never too early to develop good online habits.

  • Protect personal information. Make sure your child understands that they should never share personally identifiable information online, including their full address, school details, phone number or information about where they are or where they will be.

  • Be cautious about meeting people online. Explain that your child should never arrange to meet someone they have only met online without speaking to you first and agreeing on what to do.

  • Keep passwords private. Encourage your child to create strong passwords and remind them that passwords should never be shared with anyone, including friends.

  • Think before posting. Talk to your child about the potential consequences of sharing inappropriate comments, images or other content online. Explain that once something is posted or shared, it can be difficult to remove and may affect their reputation in the future.

  • Monitor mobile phone use. Keep an age-appropriate eye on your child's mobile phone activity, including messages sent and received and images that are downloaded or shared.

  • Keep up to date with online risks. Familiarise yourself with current online safety concerns, such as cyberbullying, sexting and inappropriate or harmful content. Having a good understanding of these issues will help you have open, informed conversations with your child.

  • Use appropriate parental controls. Consider using age-appropriate filtering, blocking and monitoring tools on internet-enabled devices, including laptops, smartphones, tablets and games consoles.

  • Set clear boundaries around screen time. Agree sensible limits for screen use and establish clear expectations about when, where and how devices can be used.

  • Stay involved in your child's digital life. Take an interest in the websites, apps, games and platforms your child uses, and talk regularly about who they communicate with online. An open and supportive approach will help your child feel confident coming to you if they encounter something that worries or concerns them.

Guides for Staying Safe Online

For further information and advice on staying safe online, visit:

  • Thinkuknow – resources and guidance to help children, young people, parents and carers stay safe online: Thinkuknow

  • National Online Safety (NOS) – a range of detailed guides covering online safety and digital wellbeing: National Online Safety

  • National Cyber Security Centre (NCSC) – practical advice on protecting yourself and staying safe online: NCSC Cyber Aware

Terms and Conditions of Popular Apps

Staying Safe on Apps and Games

If you have concerns about a particular app or game, or would like advice on how to help keep your child safe online, you can find useful guides and information from National Online Safety.

The Children’s Commissioner has also produced jargon-free versions of the terms and conditions for some popular apps and platforms. These can help parents and carers understand what they are agreeing to when allowing their children to use these services.

You can read the official terms and conditions for the following platforms:

These terms can change over time, so it is always worth checking the latest version before signing up or agreeing to use a service.

How to talk about #Onlinesafety

Talking to children about their online experiences can help them feel confident and safe when using the internet.

Childnet provides practical advice for parents and carers on how to talk to children about online safety, including helpful tips for starting conversations:

Thinkuknow, the government’s online safety education programme, also provides a range of age-appropriate resources and activities to help children and young people stay safe online.

Thinkuknow – Resources

Internet Matters

Keeping children safe online is an important part of supporting their wellbeing. Internet Matters is an independent, not-for-profit organisation providing practical advice, guidance and resources to help parents and carers support children to enjoy the benefits of the online world safely.

Their website offers useful information on a wide range of online safety topics, including social media, gaming, privacy and parental controls.

For more information and advice, visit Internet Matters.